Hey Equwan, I'm sorry to hear you're experiencing this issue. If it occurs again, I recommend trying the troubleshooting steps below in an effort to resolve it.
Additionally, if you haven't already, please take a moment to share your feedback in one of the dedicated threads below by providing the information outlined in our Bug Report Template.
The feedback we receive in those threads is instrumental in allowing us to make future improvements to the game. While it's not possible for us to acknowledge or thank each player individually for their feedback, we really do appreciate every report we receive.
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And again
- iOS Troubleshooting
- Android Troubleshooting
Additionally, if you haven't already, please take a moment to share your feedback in one of the dedicated threads below by providing the information outlined in our Bug Report Template.
- iOS Lag and Performance Issues Thread
- Android Lag and Performance Issues Thread
The feedback we receive in those threads is instrumental in allowing us to make future improvements to the game. While it's not possible for us to acknowledge or thank each player individually for their feedback, we really do appreciate every report we receive.