Free 4* crystal

Matt13458Matt13458 Member Posts: 35
I didn’t get my free 4* crystal. Can someone help me. My game name is matt13458

Comments

  • FreeToPlay_21FreeToPlay_21 Member Posts: 1,594 ★★★★
    It was in the summoner appreciation calendar. Maybe you missed a day or two in between.
  • Matt13458Matt13458 Member Posts: 35
    I haven’t missed one since the game started
  • Matt13458Matt13458 Member Posts: 35
    It’s not like I care about a 4* but I’m more worried if I mess that 5* awakening gem and the t2a
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  • FreeToPlay_21FreeToPlay_21 Member Posts: 1,594 ★★★★
    Where are you in the calendar right now?
  • Matt13458Matt13458 Member Posts: 35
    I’m on the 4* crystal. I didn’t take a photo of it as normally nothing to worry about it.
  • Matt13458Matt13458 Member Posts: 35
    I’ve Claimed every thing else just not that.
  • Matt13458Matt13458 Member Posts: 35
    I’ve tried a reset as well but nothing
  • winterthurwinterthur Member Posts: 8,135 ★★★★★
    edited August 2019
    The crystal is found on the first tab under crystal section. Not the one where shards are accumulated.
    Look under Crystals tab instead of Shard Crystals tab.
  • Matt13458Matt13458 Member Posts: 35
    I have no crystals to open in my stash. I have sent a help ticket to kabam as well see if they can help. Did everyone get there’s ?

  • Wubbie075Wubbie075 Member Posts: 745 ★★★
    He probably just got crappy champ and is trying to get another one.
  • AshKetchumAshKetchum Member Posts: 286 ★★
    You'll have to put in a ticket from in-game. That's how they will be able to help you. If by chance you did open it, they will be able to see that, so don't waste your time. But if it is a bug, a ticket is how you get it fixed. Posting here doesn't do anything and the admins will you the same thing
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