Cant enter dungeons

19eighty19eighty Member Posts: 30 ★
in Bugs and Known Issues
I started a dungeon then couldn't actually get in. The chat was available.

https://www.youtube.com/watch?v=fThGJr9Uv5c

Comments

  • HairyslugHairyslug Member Posts: 76 ★
    edited August 2019
    So we are in map 7 with our top champs and it won’t let us go into the dungeon what is going on now we have lost our champs for 2 days because it won’t let us in!!
  • KongenKongen Member Posts: 2
    Same problem here
  • Kabam VydiousKabam Vydious Member Posts: 3,598 ★★★★★
    We'll look into it!
  • UnknownUnknown
    This content has been removed.
  • TercenTercen Member Posts: 1
    Same problem here.
  • ViníciusBoechatViníciusBoechat Member Posts: 2 ★
    Same problem here.Lost my 6 stars team. I hope they give us at least a free champion refresh for the problem
  • UnknownUnknown
    This content has been removed.
  • IzMooksIzMooks Member Posts: 1
    This has happened to me multiple times... I've lost countless of my top champs to this bug. Please fix
  • Kabam VydiousKabam Vydious Member Posts: 3,598 ★★★★★
    edited August 2019
    We're looking into it and investigating! Thank you everyone for letting us know about this!
  • AAMAXIMUS01AAMAXIMUS01 Member Posts: 144 ★
    19eighty said:

    I started a dungeon then couldn't actually get in. The chat was available.

    https://www.youtube.com/watch?v=fThGJr9Uv5c

    I'm actually not being able to read dungeons ingame invite. Every time I read the message game freezes and have to restart app
  • WoozieWoozie Member Posts: 479 ★★
    Same thing happened to me, every other aspect of the game (event quests AQ and AW) were all working fine but as soon as I 'd click the dungeon tab in the fight tab or from the chat bar it would keep returning me to the home screen.
    My partner was waiting there and burning his champs waiting for me to restart my game 5 times over to the same result
    iPhone 8 iOS 12.4 (up to date)
  • UnknownUnknown
    This content has been removed.
  • JGPeekJGPeek Member Posts: 1
    edited August 2019
    Hi guys I am unable to enter in dungeons please see attached video.
    @Kabam Miike
    Sorry guys video formats is not supported.
  • Prince_vingador1Prince_vingador1 Member Posts: 54 ★
    This is infuriating losing max champs , i couldnt get in 2 runs ago, and now again same thing
    They should disable dungeons ,because this is really upseting
  • GizzillaGizzilla Member Posts: 21 ★
    I've lost my 6 top champs to this. Happening to my dungeon partner as well.
  • GizzillaGizzilla Member Posts: 21 ★
    Didn't even get the points for the one room I managed to finish when my partners game crashed on him.
  • DęłtåDęłtå Member Posts: 295 ★
    edited August 2019
    Will you put recharge to 1 unit as we have champs now in lockdown @Kabam Miike @Kabam Vydious etc
  • Kabam VydiousKabam Vydious Member Posts: 3,598 ★★★★★
    Please give us time to look into this. Once we have information, we'll report back to y'all.
  • Spanther89Spanther89 Member Posts: 3
    My game is frozen because of a dungeon invite. I can't get into my inbox without the game freezing and I can't start a dungeon either.
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