Do we need to each raise a ticket or just wait for it to be fixed globally?
We're working on getting it fixed on our end! No need to raise a ticket. The teams are aware and will be able to correct it once we have a proper handle on it. Apologies for the inconvenience!
Well, something is up 1,416 place doesn’t even get 71-100%. The Hero Use Event is the same 22h one that never gave me rewards, after the new Black Widow Arena.
Do we need to each raise a ticket or just wait for it to be fixed globally?
We're working on getting it fixed on our end! No need to raise a ticket. The teams are aware and will be able to correct it once we have a proper handle on it. Apologies for the inconvenience!
This is only 1 that we know of....what’s there to say there not more in past that this been done on? As seems cut for 1-10% in 5* featured has jumped drastically over last 3 months....seems you at kabam have an error in your system and been there for awhile but just now doing something about it....think you need to look over all arena rewards over last 3 months and fix em all
This is only 1 that we know of....what’s there to say there not more in past that this been done on? As seems cut for 1-10% in 5* featured has jumped drastically over last 3 months....seems you at kabam have an error in your system and been there for awhile but just now doing something about it....think you need to look over all arena rewards over last 3 months and fix em all
People track the arena scores and placements via Reddit, that data and those reports do not support that there has been an ongoing problem or any problem other than the past arena.
This is only 1 that we know of....what’s there to say there not more in past that this been done on? As seems cut for 1-10% in 5* featured has jumped drastically over last 3 months....seems you at kabam have an error in your system and been there for awhile but just now doing something about it....think you need to look over all arena rewards over last 3 months and fix em all
People track the arena scores and placements via Reddit, that data and those reports do not support that there has been an ongoing problem or any problem other than the past arena.
Relook at em....the 1-10% cuts are going up and up...they stayed around same for months...now it’s up more then a half mil to a mil...and I am ranking overall the same place within 20 spots each time...so yes something is in fact wrong
This is only 1 that we know of....what’s there to say there not more in past that this been done on? As seems cut for 1-10% in 5* featured has jumped drastically over last 3 months....seems you at kabam have an error in your system and been there for awhile but just now doing something about it....think you need to look over all arena rewards over last 3 months and fix em all
People track the arena scores and placements via Reddit, that data and those reports do not support that there has been an ongoing problem or any problem other than the past arena.
Relook at em....the 1-10% cuts are going up and up...they stayed around same for months...now it’s up more then a half mil to a mil...and I am ranking overall the same place within 20 spots each time...so yes something is in fact wrong
Look at them as a whole. The cut off started at 7m and over time the cutoff grew along with player’s rosters/capabilities. Cutoffs increasing is not evidence of an error.
*as you can see from these two snap shots roughly the same placements earn the same reward tier. They are just putting in more points to do it.
Do we need to each raise a ticket or just wait for it to be fixed globally?
We're working on getting it fixed on our end! No need to raise a ticket. The teams are aware and will be able to correct it once we have a proper handle on it. Apologies for the inconvenience!
Any update on this? Seemed like y'all were treating it as if a pretty urgent fix was coming, but I haven't seen anything about what went wrong and if anything is happening behind the scenes.
Comments
Something is wrong
immediately please.
check the attached images.
my id is ‘dduk77’
@Kabam Vydious I want that 3* Arkus
Is It just the wisp of smoke arena? I’m in the intermediate bracket, so i think this score would get the champ (4* basic), not sure though.
How can something like that happen, all of a sudden?
11-30%
Score: 14,303,259
Rank: 2643
Rewards: 11-30%
At least you’re receiving rewards. I let it slide last week, not receiving Hero Use rewards.
Does it award for 100% or the top 40% by any chance?
14.511.883pts and got 11-30% reward instead of 1-10% reward...
I’m now 223, what exactly is going on? It’s obvious you can’t trust the reward system. It’s now a day without the reward and no explanation.
Not sure what happened, but it's probably advisable to screenshot rank& score from now on.
I don’t know about the calculations 21-40% from 223 place but at least it’s resolved.
*see for yourself. https://docs.google.com/spreadsheets/d/1sJtSVnjhhRNxpiuMR5uXrsTlrsXMjp9TNO7JHDXhtsk
*as you can see from these two snap shots roughly the same placements earn the same reward tier. They are just putting in more points to do it.