Ad13 ★
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An extra awesome part of this is the form email I got in reply to my contacting support saying lots of people had contacted them about this and that as soon as they have an update I would be among the first to know. If I hadn't checked here I would have had no idea the plan was just to say that it was our fault and shrug…
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I've been playing for close to 2 years and just joined to say this is the worst customer service I've ever seen. Was debating buying the rest of the units for the 3.5k offer but yeah, no. Your customers wait maybe 6 hours to install an update and they are just out of luck?