Baron_LaCroix ★
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Lots of complaints about bad RNG... but my complaint is that I ran and completed a run with 2000 6* shards and then didn't receive the rewards. I filed 2 separate help tickets and they were closed as they said I didn't complete the quest, even though I know for a fact I did and have seen others are experiencing the same…
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Yeah. I've defended them plenty in the three years I've been playing and criticised the community for being outraged over the smallest thing. I've never been one to rage out at Kabam and threaten to quit, but this issue comes down to trust and it's not something I can just move on from. I can forgive laggy and janky…
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So Kabam have not resolved the issue and have now closed the ticket. According to their support person, they are "relying on the accuracy of their system"... even though I clearly remember completing the quest given the value of the rewards. Others have experienced similar issues with these rifts, so I'm not alone. After 3…
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So I have run 5 epic unstable rifts so far and on one of my runs I pulled 2000 6* shards... only issue is I've noticed the shards were never received. I've reached out to support with a screen cap I took mid-quest as I was excited about the shards and they're saying I didn't complete the quest (even though I know for a…