Carnie ★
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Comments
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Yup! Played the game fairly regularly for 9 years. This event has really hammered home that I can't hang and makes me question do I even want to try anymore.
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Gotta give credit where it's due. I opened a second ticket and made sure I had the items from the incorrect purchase in my inventory. Didn't get the refund but Kabam made sure the paragon items where swapped in, even though the sales event is over. Hope everyone else gets a resolution they're happy with.
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Same thing happened to me. Tried to avoid using any of the 5 star items but forgot there were 6 star shards in that proven package. I popped a 6 star crystal on monday after the store refresh and used those crystals. Refund denied. But if they got to me in a timely manner maybe I could of? My fault for mismanaging assets…
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Agree, it's very confusing. I walked into it expecting it to be like the game version (where I don't have to even worry about tier options. I'm a paragon, I buy units I get paragon rewards. It should be that simple lol. I even double checked the link at the bottom to make sure paragon rewards are the same as the game so…
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I had similar issue and opened a ticket. Purchased paragon and instead got the grandmaster stuff. Now I'm not even sure if it was an accident on my end because in game I don't have to worry about selecting grandmaster unit rewards. You just get the rewards for the tier you're in.
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I'm having the same issue. Stuck at the loading screen for the game. Restarting phone doesn't help anymore. Cleared cache doesn't help either. Cannot get into the game at all. Phone is OnePlus 8T.