Joelovb
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Keep getting bounced from one support specialist to another... I know KABAM wants us to go through the support process but most of the times it's a dead end. One last shout @"Kabam Miike" ... to summarize the issue: I was locked out of AQ. I put in a support ticket immediately. My champs finally got released the next day…
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Wonder why the community implodes. Shame on you. Last response from Kabam: Hey there, Thank you for getting back in touch with us! I sincerely apologize for the frustration it caused you regarding this matter. I completely understand that you are requesting to have your ticket escalated to our manager. I just want to…
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@"Kabam Miike" : here's the last update I received. While the email is very professionally worded, I honestly think it's an unfair response from your support team. Greetings Joelovb, Thank you for taking the time to write in! We sincerely apologize for the delay in responding to your first ticket. We have received an…
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@"Kabam Miike": Here's the response I got from your support team and my response below that. I know you're pretty tied up with all sorts of fires to put out, but I trust you understand how this can be a bit frustrating. Again, any help on your end would be greatly appreciated. Thanks, JOELOVB On Jun 6, 2017, at 8:50 PM,…
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Thanks @"Kabam Miike" . Much appreciated.
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I just experienced the same issue and have screenshots. Emailed Kabam and put in a support ticket... hopefully something gets resolved soon since AQ has a timer. :(