The game team has resolved this issue. Keys will be distributed via in-game messages and the quest timer will be extended.
More information and timeline here.
*This includes currently unclaimable keys as well*
As previously announced, the team will be distributing an additional point toward milestones to anyone who completed the Absorbing Man fight in the first step of the Winter of Woe.
This point will be distributed at a later time as it requires the team to pull and analyze data.
The timeline has not been set, but work has started.


  • These challenges are terrible. Definitely a hard pass for me. If the content creators knew what the rewards were for this when they came up with their challenges, then they are seriously out of touch and I question their judgement. The rewards would need to be MASSIVELY upgraded to make it worth attempting these…
  • Please bring back the holiday AW break..
  • Clearly going to be Zac the Sword! Less gooooooo
  • I recognize not many will be sympathetic to our cause, but it does seem a bit of an oversight to their compensation plan.
  • Also curious if this is meant to be the apology, what do the first place alliance get as their apology? Every alliance in the game will get a reward increase except one?
  • Currently it seems you can claim each chest multiple times, but that was not the impression I got from the release notes which talked about "fully exploring 2 difficulties". Right now it seems you can just go grab the same chest every time if you want as my progress was not saved between runs.
  • The overall length of the war will remain the same - just taking the day you spent in placement phase and adding it to attack phase.
  • They are removing the placement phase - you will have a pre-set placement/bans and when your match starts the placement will occur automatically (with whatever masteries people have on at the time of the matchmaking). You will go directly to attack phase (2 days) with no opportunity to change placements/bans.
  • Glad you went out of your way to correct our score from the NewN matchup, despite our schedule being based on an inflated rating. But then we lose to MIBR who get DOCKED for cheating, and you don't correct our score to account for the fact we would win if they didn't clearly pilot that war. Great work making a fair playing…
  • Hey guys, me and my buddy Whae2ez are also experiencing this issue. It's very frustrating when we work so hard to get this shiny new relic, and we can't even bind it to our champs. Very discouraging and kills our desire to throw our hard earned money at you.
  • I don't think this is a "good thing" by any stretch, but ultimately I blame Kabam for making a massively flawed system. By trying to pay wall the top rewards, it makes sense people will try and use whatever method is necessary to get "easy wins" to rack up points, rather than trying to properly compete in this mode. The…
  • @kabam Do you know what the level and progression requirements will be to gift consumables?
  • Curious if someone from Kabam could clarify what the requirements will be for gifting consumables?
  • Easy answer to the subject line - they have brains.
  • It's farcical to call this a "rewards update". If you had done the bare minimum that this change required and added loyalty to the ranked rewards, then this might be palatable. The higher you rank, the more of these rewards you can buy. It's an obvious and simple solution. So obvious it's absolutely shocking this was not…
  • Amazingly out of touch announcement, especially after foreshadowing a true rewards increase. Nobody who is competing in AW will be able to afford any of these new "rewards" because we need to spend all the loyalty we earn (and then some) on over-priced boosts, potions, etc. So now we can continue getting the same…
  • Rank down tickets are the wrong move. We want Mole back the way he was. He wasn't even a clear "top in class" the way he was - why bother nerfing him? Such a pointless thing to do, with the only result being to anger your player base. Keep your rank down tickets, and just change him back. Or bring him to the middle ground…
  • Even if it has been resolved an update on what we can expect for compensation for those allies who fell ~150 places would be appreciated. The rewards from Top 200 to Top 10 are slightly different.
  • All these forum mods have the authority to do is say "Hi guys! We'll take this feedback to the dev team.", and then they will wash their hands of it.
  • Love MoleGod.. and he will still be good.. but this definitely hurts him, and I don't think he was "broken", just a top champ... I've seen them decide to change the TEXT of a champ when they decided that modifying the champ to align with the text would make them too good (i.e. the bug fix would benefit the player). They…
  • We placed rank 164 after being top 10 every cycle for the last year or so. This is a very significant hit to our rewards. Bunch of filthy blubbery whales over here who would like to be milked tomorrow, but this needs to be made right.
  • Still disconnecting for us in NXS. We are a top 10 AQ ally and this is going to cost us r4 materials. Hope your dev team has come up with an action plan for resolving this situation in a fair and transparent manner.
  • Just updating you on the "change" in how it is responding.
  • For me it now disconnects me if I try to join.
  • Soooooo.. divided into 3 groups, not 2.
  • Several people in our ally already had to go to sleep.
  • Some alliances got in, others did not.. the cycle is going to be messed up.
  • Same for several people in NXS. Kind of a problem....
  • Welcome Jax! 5 years, Guardian, and my alliance-mates and friends are what keep me coming back. Things that threaten to make me leave - the drudgery that is alliance quest.
  • This is one of the most catastrophic mistakes they have ever made. There will be such a disparity between people who happened to log in within that 30 minute window and buy the offer, and those who missed it. No way to have a fair contest unless they figure out how to remove what was given (which involves figuring out what…