Comments

  • I also do have a video of this I could pass along, however am having a hard time attaching from mobile.
  • Yea I’m glad it worked out too as genuinely not knowing how it worked but the support was clean and concise and I think of you saw the communication you wouldn’t think any excessive authority was used. I’d be happy to share the chat in a message if interested but otherwise man thanks for checking back in! Happy hunting to…
  • Final Update, kabam refunded the crystals as they understood all my concerns. Happy they saw this with an open mind and are taking steps to prevent in the future.
  • I guess at this point i can say that this topic title is not accurately describing my intent and i apologize. I am already speaking with kabam on my actual intent and this can die
  • I hear ya man! I just thought it was the same as like abyss nexus crystals or any other one where if u bought it early, the pool always was based on the current. I’m learning features don’t work this way. So either kabam just lets me swap them out as I’ve hoarded them for months or they don’t and I learned a lesson.
  • Hey yea I totally understand what you are saying and I agree actually. Buying then returning, isn’t really detrimental as it’s an equal exchange, but a waste of supports time. I understand it’s my word versus whoever I’m speaking to’s opinion of my story, but I did know baron zemo was in this pool since absorbing man was…
  • Yea I’ll Be honest my title is just not good. I did Submit a ticket as you mentioned and it’s being worked. I appreciate your input!
  • I can say maybe this is titled poorly where it’s more so a suggestion for the future because yes the crystals are different colors but it wasn’t obvious that If I held onto/pre purchased a few that it was locked to the previous pool.
  • Hi no I meant the 15k featured pool that changes every few months. I was under the impression it worked like the basic pool and was happy with that thought since I could capitalize on the black market prices for the last few months etc. I also knew that I would be tempted to snag other dual class crystals if I let the…
  • Agree to disagree but none the less thanks for your opinions.
  • My point is to make me an example at the minimum. Make it so that players like me who picked this game back up after I stopped 6 years ago can EASILY understand this. To your point an abyss nexus is called an abyss nexus. Any champs entering can be received post purchasing the crystal. There is no naming difference with…
  • To cash in on the black market prices mixed with not wanted to be tempted to use them elsewhere. The latter is a personal issue where the former is more economic based. I’m working this with support and are getting close to an understanding. So far there’s no disagreement that there is room for confusion and no real guide…
  • Thanks for your input, but being that I am not opposed to spending, and have played for under a year I still think regardless of if I get this resolved, it would benefit everyone new and old for a better system. Cynicism doesn’t make me feel worse, or help the topic at all. Have a great day.
  • I understand the color change and may be long known (to players who have played for a long time), however each one being assigned a name or date range etc would help new players like myself from having this issue occur and effectively my 450k shards can’t go to what I want. I learned my lesson for now but I’m a firm…