Marvel insider rewards and name change
Yotz
Member Posts: 117 ★
Hello Kabam,
I have not received my marvel insider rewards and it just dawned on me that I changed my in game name recently. Is that going to prevent me from receiving my rewards?
Thank you
I have not received my marvel insider rewards and it just dawned on me that I changed my in game name recently. Is that going to prevent me from receiving my rewards?
Thank you
0
Comments
That could be a contributing factor. Our support team would be the best equipped to look into this for you though. You can reach them from within the game by clicking the gear-shaped icon in the top-left corner of the home screen and then scrolling down to the button labeled "Support".
I purchase two rewards from marvel insider i know it takes months to receive but suddenly i changes my game profile name in game now insider send it to my old name and i didn't receive it.
This has been their policy forever and literally tells you before you submit that if you do it you get nothing