Class specific boosts not working: loyalty refund required
TimeTraveler
Member Posts: 45 ★
I have been buying class specific boosts using loyalty earned. Today I’m very surprised reading Kabam’s changelog at https://forums.playcontestofchampions.com/en/discussion/11/marvel-contest-of-champions-changelog/p2 for version 21.1 published today (November 30th) , where it says:
“- Fixed an issue where Boosts that increased a Classes' Special Attack Damage by 5%/8%/12% were not working.”
How long has this been a known issue to Kabam? Considering you have fixed this in a release implies you know this for a long time. Kabam should have warned the players about this. I have spent hundreds of thousands of loyalty on these boosts and I request a loyalty refund. Kabam shouldn’t take this as a minor issue because this heavily impacted players who were counting on these boosts to have a better performance.
I require a full Loyalty refund and some compensation for being cheated by Kabam who let me spend my loyalty on something that would not work.
I have raised a support ticket for this as well.
“- Fixed an issue where Boosts that increased a Classes' Special Attack Damage by 5%/8%/12% were not working.”
How long has this been a known issue to Kabam? Considering you have fixed this in a release implies you know this for a long time. Kabam should have warned the players about this. I have spent hundreds of thousands of loyalty on these boosts and I request a loyalty refund. Kabam shouldn’t take this as a minor issue because this heavily impacted players who were counting on these boosts to have a better performance.
I require a full Loyalty refund and some compensation for being cheated by Kabam who let me spend my loyalty on something that would not work.
I have raised a support ticket for this as well.
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Comments
Also, Kabam has not come out saying whether or not they're gonna compensate players. Please don't come out onto the forums acting like Kabam went and said 'haha you scrubs fell for our whale-milking schemes, so you don't get compensation you idiots!' or something like that.
While I do believe that it would be nice to see Kabam compensate people for these issues, there is a couple of problems.
1. If you give every single player the same compensation, that's not fair. eg. I have not spent a single piece of Loyalty on class-specific Special Attack Damage Boosts, and I don't believe I've used a single one either. But I'd get the same compensation as someone who spent close on 1M loyalty on those boosts.
2. If you then decided to give people compensation based on how much loyalty they wasted on those boosts, it would be a nightmare for Kabam. Cause that's thousands of players where you need to find out how many boosts they bought and compensate for each one.
I am not however saying that Kabam will 100% not be compensating anyone for anything... but just remember that no matter what, this isn't gonna be 100% fair for everyone.
And hey at least now we'll have the special boosts working again. And I'm happy about that. For everyone's sake.
EDIT: Kabam has come out saying that they ARE gonna compensate people now. So that's nice. Yay.