**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.

Account gone?

Hey kabam,

I recently re-installed the game and signed in with my mail. Only to find out everything was gone... how does that happen? Did you delete everything at a certain point?

Comments

  • edited December 2018
    Hey Caspertastic,

    From personal experience, one of the first things to check in this case would be if you're signed into the correct profile.
    There are a few email addresses connected to my own Google Play account, so make sure to check that you're signed into the correct account first if you haven't linked your game to your Kabam account.

    If you can't find your account, the next best step would be to get in touch with the Support Team using the contact us form linked just below, and please provide as much detail about your account as you can, so that the team can investigate.

    http://kabam.force.com/PKB/KbContactUsForm?sfdcIFrameOrigin=null

    We hope this helps!
Sign In or Register to comment.