Linking MCOC game with a Kabam ID

ImperiumImperium Member Posts: 6 ★
in Suggestions and Requests
So three years ago I downloaded MCOC. I never created a Kabam ID, just opened and played. I tried to link my email to the game, but just ended up creating a new game account which I never use. I have contacted Kabam and answered all questions they asked. I also explained that there is no original email account for a Kabam ID for my original game. Kabam just closed the email thread without actually giving me any help because I didn't supply an email address even though there was never a Kabam Id for the game. Anybody else had this issue? If so did you get any further than i did?

Comments

  • Kabam PorthosKabam Porthos Moderator Posts: 4,676
    Hey Imperium, unfortunately, we don't have direct access to in-game accounts here in the Forums and are unable to help with account-specific concerns like this. Therefore, I recommend getting back in touch with our Support Team for further assistance.

    You may wish to recap on the account verification details you have previously provided. Additionally, I recommend letting them know that you are trying to link your account with a Kabam ID and if possible, provide the Game Center or Google Play ID which is linked to the account to help verify your ownership.

    You can get back in touch with our Support Team by clicking HERE. Alternatively, if you would prefer to contact them from within the game, simply click on the gear shaped icon, located in the top left corner of the Home screen. From there, tap the button which says “Support”, then tap the button that says “Need more help? Contact us”.
This discussion has been closed.