Dungeons

Dark89PhoenixDark89Phoenix Member Posts: 173 ★
edited February 2019 in Bugs and Known Issues
So I’m very upset as me and my partner took on dungeon 6 with a 25% friendship boost and the game just would not connect on the final boss. The normal message “problems connecting to network” came up and lasted for so long until the timer expired. Anyone else have the same issue in dungeons?

Comments

  • Kabam PorthosKabam Porthos Moderator Posts: 4,676
    Hey Dark89Phoenix, I'm sorry to hear you encountered this connection issue.

    There are many devices capable of running the game, and there are many different reasons why this may have occurred. However, we're always investigating any reports we receive here in the Forums and working to develop and implement improvements on our end to help make the game run as smoothly as possible on as many devices as possible.

    In an effort to keep everyone's feedback about issues such as lag, crashing, and connection problems more organized, we created two dedicated threads, which you can find at the links below.

    - iOS Lag and Performance Issues Thread
    - Android Lag and Performance Issues Thread

    If you haven't already, please take a moment to contribute to whichever of those discussions is relevant to you by providing the details outlined in our Bug Report Template.

    Thank you very much in advance for your help!
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