Unable to see Items in my Inventory [edited by Mod for clarity]

007md92007md92 Member Posts: 1,381 ★★★★
edited April 2019 in Suggestions and Requests
Hey i opened a greater glory crystal.
& Got 7600 skill cc4 fragments. But it's not showing in my inventory. Help man.
My game and combos are suddenly lagging for past 4 weeks. & I had 6k 5* shards. Suddenly they are gone. I can't see them!!!! Help please. Its takes soo much time to gather these things. Please do something???????
Post edited by Kabam Porthos on

Comments

  • Kabam PorthosKabam Porthos Moderator Posts: 4,676
    Hey 007md92, I'm sorry to hear you've been experiencing lag. If you haven't already, please take a moment to share your feedback in one of the dedicated threads below by providing the details outlined in our Bug Report Template.

    - iOS Lag and Performance Issues Thread
    - Android Lag and Performance Issues Thread

    I'm also sorry to hear you're unable to locate some Items on your account. In an effort to resolve this issue, I recommend trying the troubleshooting steps below.

    - iOS Troubleshooting
    - Android Troubleshooting

    If you're still unable to locate these Catalyst Fragments and Crystal Shards in your Inventory after performing those steps, please reach out to our Support Team for further assistance. You can contact them by clicking HERE.

    Alternatively, if you would prefer to contact our Support Team from within the game, simply click on the gear shaped icon, located in the top left corner of the Home screen. From there, tap the button which says “Support”, then tap the button that says “Need more help? Contact us”.
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