UNABLE TO PURCHASE

VukoDlakVukoDlak Member Posts: 19 ★
in Suggestions and Requests
Hi
I'm unable to purchase any offer in game
Any help would be appreciated ?
here is the message I have :smile:


Comments

  • LormifLormif Member Posts: 7,369 ★★★★★
    You need to contact apple, more than likely they have a block, it is not MCoC related
  • Kabam PorthosKabam Porthos Moderator Posts: 4,676
    edited April 2019
    Hey VukoDlak, I'm sorry to hear you're unable to make purchases in the game.

    If this issue is present in other apps, I recommend reaching out to Apple's support team for assistance. However, if the issue is only occurring in this game and you haven't already, please try the troubleshooting steps below in an effort to resolve it.

    - iOS Troubleshooting

    After performing those steps, please try to complete your purchase once more. If you're still unable to make a purchase, I recommend reaching out to our Support Team for further assistance. You can contact them by clicking HERE.

    Alternatively, if you would prefer to contact our Support Team from within the game, simply click on the gear shaped icon, located in the top left corner of the Home screen. From there, tap the button which says “Support”, then tap the button that says “Need more help? Contact us”.
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