CoC unable to connect to iTunes

JumperAlphaJumperAlpha Member Posts: 33 ★
in Suggestions and Requests
I'm trying to buy units so I can get a revive and potions to finish a story quest, but CoC refuses to let me. Every time I try, it hangs for a bit, then says it can't connect to iTunes. I even manually went into iTunes to add money to my account directly but I CoC is refusing to do the sale. What's going on, guys?

Comments

  • Kabam PorthosKabam Porthos Moderator Posts: 4,676
    Hey JumperAlpha, I'm sorry to hear you're unable to make purchases in the game.

    If this issue is present in other apps, I recommend reaching out to Apple's support team for assistance. However, if the issue is only occurring in this game and you haven't already, please try the troubleshooting steps below in an effort to resolve it.

    - iOS Troubleshooting

    After performing those steps, please try to complete your purchase once more. If you continue to have issues, I recommend reaching out to our Support Team for further assistance. You can contact them by clicking HERE.

    Alternatively, if you would prefer to contact our Support Team from within the game, simply click on the gear shaped icon, located in the top left corner of the Home screen. From there, tap the button which says “Support”, then tap the button that says “Need more help? Contact us”.
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