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Where can I check the ticket status sent to the support team?

Where can I check the ticket status sent to the support team?
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Dear officials : I'm sorry I didn't speak English. I use translation with Google ... The rules of the game are in English and I do not have enough english, I did not know that the use of the trick is prohibited. If you had done the rules in Turkish, I would know that. Please open our account, I will end the use of cheating. Best Regards Efembozkurt...
With that being said, these Forums aren't the place to discuss any actions which may have been taken on individual accounts, including in-game bans. There is more information HERE regarding account bans.