**WINTER OF WOE - BONUS OBJECTIVE POINT**
As previously announced, the team will be distributing an additional point toward milestones to anyone who completed the Absorbing Man fight in the first step of the Winter of Woe.
This point will be distributed at a later time as it requires the team to pull and analyze data.
The timeline has not been set, but work has started.
There is currently an issue where some Alliances are are unable to find a match in Alliance Wars, or are receiving Byes without getting the benefits of the Win. We will be adjusting the Season Points of the Alliances that are affected within the coming weeks, and will be working to compensate them for their missed Per War rewards as well.

Additionally, we are working to address an issue where new Members of an Alliance are unable to place Defenders for the next War after joining. We are working to address this, but it will require a future update.

Bought the July 4th deal minutes before expiration and got no bonus items

KarimRagabKarimRagab Posts: 62
edited July 2019 in General Discussion
Anybody faced the same issue where you clicked on July 4th deal 5 minutes before it expires and even the money was deducted from my credit card before it expired then you got nothing more than the units and that was after some time...

Contacted the support and they keep telling me I made the purchase on the 5th of July which I didn't!!

Can anyone suggest why would something like this even happen?? And why don't they make sure what offer I chose before applying it ?!

Comments

  • KarimRagabKarimRagab Posts: 62
    Any help here would be highly appreciated...
  • Hey there, unfortunately, we don't have access to the account information here on the forums that would be needed to look into this. I would recommend continuing to work with our Support Team, as they would be the best equipped to help out with this and would have access to the information needed o look into this.
This discussion has been closed.