Help In Account Recovery

GamingCowboy · July 2019

Dear Kabam,I haven’t played MCOC in a long time and I need help recovering my account. I forgot all of my login information. I have invested quite an amount of money and I don’t want it to go to waste. I changed phones so that’s why I need to recover my account.Can you help me?

GroundedWisdom · July 2019

You can send a Support TIcket. You'll have to provide information for verification.

GamingCowboy · July 2019

@GroundedWisdom I don’t remember any information though

GroundedWisdom · July 2019

Unfortunately, there's not much that can be done in that case. They have to verify things. Otherwise anyone could gain access.

GamingCowboy · July 2019

@GroundedWisdom that may be the case but I found another post back in March asking the same and Kabam responded

Vatris · July 2019

Do you know which email you used for the account? If so that's all you need to locate it

GroundedWisdom · July 2019

You can send a Support Ticket using this Link.
http://kabam.force.com/PKB/KbContactUsForm?language=en_US&game=a0Za0000013VnVqEAK

GamingCowboy · July 2019

@Vatris I do know which account I linked to google play but I now have iOS so..

Vatris · July 2019

GamingCowboy said:
@Vatris I do know which account I linked to google play but I now have iOS so..

Do you by chance have any idea what the name of the google play account was or what email was linked to it? Also do you have a kabam account

GamingCowboy · July 2019

@Vatris yes I do to all but I forgot all my login info for the Kabam account

Kabam Zibiit · July 2019

Hey there, as others have mentioned, our Support Team would be the best equipped to look into something like this. You can reach out to them directly here.

Help In Account Recovery

Comments