Help In Account Recovery

Comments

• GroundedWisdom Member Posts: 36,749 ★★★★★

  July 2019

  You can send a Support TIcket. You'll have to provide information for verification.

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• GamingCowboy Member Posts: 5

  July 2019

  @GroundedWisdom I don’t remember any information though
  
  

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• GroundedWisdom Member Posts: 36,749 ★★★★★

  July 2019

  Unfortunately, there's not much that can be done in that case. They have to verify things. Otherwise anyone could gain access.

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• GamingCowboy Member Posts: 5

  July 2019

  @GroundedWisdom that may be the case but I found another post back in March asking the same and Kabam responded
  
  

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• Vatris Member Posts: 247 ★★

  July 2019

  Do you know which email you used for the account? If so that's all you need to locate it

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• GroundedWisdom Member Posts: 36,749 ★★★★★

  July 2019

  You can send a Support Ticket using this Link.
  http://kabam.force.com/PKB/KbContactUsForm?language=en_US&game=a0Za0000013VnVqEAK

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• GamingCowboy Member Posts: 5

  July 2019

  @Vatris I do know which account I linked to google play but I now have iOS so..

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• Vatris Member Posts: 247 ★★

  July 2019

  GamingCowboy said:

  @Vatris I do know which account I linked to google play but I now have iOS so..

  Do you by chance have any idea what the name of the google play account was or what email was linked to it? Also do you have a kabam account
  

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• GamingCowboy Member Posts: 5

  July 2019

  @Vatris yes I do to all but I forgot all my login info for the Kabam account

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• Kabam Zibiit Administrator Administrator › Posts: 7,033

  July 2019

  Hey there, as others have mentioned, our Support Team would be the best equipped to look into something like this. You can reach out to them directly here.

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