Cannot Claim Alliance War Rewards

B33fSupr3m3B33fSupr3m3 Member Posts: 26 ★
in Bugs and Known Issues
I cannot claim the rewards from alliance war. I have tried fully exiting the game multiple times and I still cannot claim them. I recorded a video showing that when I hit "Claim" it just loops back endlessly, but I cannot seem to upload the video.

Comments

  • Arby0314Arby0314 Member Posts: 22 ★
    You are not alone
  • Kabam ZibiitKabam Zibiit Administrator Posts: 7,033
    Sorry to hear about this. I would first recommend going through our troubleshooting steps for either iOS or Android, depending on what kind of device you have. If you are still running into the same issues afterward, I would recommend getting in contact with out Support Team. They can be reached from the game's home screen by clicking the gear-shaped icon in the top-left corner of the screen and then scrolling down to the button labeled "Support".
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