Samsung Galaxy A70 connection issue
FF10
Member Posts: 214 ★★
I just updated my device(Samsung Galaxy A70) to Android 10 today. After the update its impossible to play contest. A red icon keeps showing on the right side everytime i attempt a fight and after few seconds i get thrown out of the fight. It says connection problem but my connection is absolutely stable and works on everything else. I'm positive that its the Android 10 update that has created this problem. I have tried reinstalling the game and resetting my device but nothing works at the moment. I have also seen several posts in the forums regarding this issue. Please make the game compatible for us Galaxy A70 users as soon as possible.
The contest is such an important part of my life especially during this difficult times. Hoping to play it again soon. Thanks and Have a Nice Day
The contest is such an important part of my life especially during this difficult times. Hoping to play it again soon. Thanks and Have a Nice Day
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Comments
This unfortunately isnt the first issue with the A70, I and a couple of others have repeatedly flagged up an issue where we could not log into game when using mobile data - only when on wifi - I dont know if you also had this.
Unfortunately there has been silence from @Kabam Miike @Kabam Zibiit @Kabam Vydious @Kabam Lyra - maybe now that an even bigger issue has arisen we can get a response and solution?????
😞
Thank you for providing those details about the connectivity issues you been experiencing on your device. We have now submitted this information to the team.
We will track and investigate all reported issues. More likely than not, though, you will not receive any updates about the status of our investigation. However, our highest priority is to ensure that your experience with the game is the best it can be, and we are working diligently to resolve issues that are found.
All issues will take some time to be reproduced and fixed. Additionally, some issues have a more severe impact on the game than others, and these issues can take more time to be addressed fully. The team will fix whatever issues we can, though, and more information about which issues are fixed with each update of the game will be shared in our Patch Notes.
Thank you for your kind understanding and your patience is appreciated. If you have any questions or concerns, please feel free to send us a new case, we are here to help. Have a great day.
Regards,
Kabam Support
Very problematic thing to us
In an effort to keep track of everyone's feedback about issues like this and to assist us with making future improvements to the game, we created the dedicated thread below.
- Android Lag and Performance Issues Thread
If you haven't already, please take a moment to share your feedback in that thread by providing the information outlined in our Bug Report Template.
Please note, that thread is for information gathering purposes only and not one-on-one support. Off topic posts, requests for status updates and general complaints will be removed according to the forum rules.
Thank you very much in advance for your help!