Unable to purchase 4th of July Peter Parker’s Wallet (IOS)

TheDragonLord1373TheDragonLord1373 Member Posts: 13 ★
edited July 2020 in Bugs and Known Issues
So, I’ve been playing for 2+ Years now, Uncollected, spent a little money here or there, but generally it went off without a problem. For some reason, when I went to buy the deal for the wallet (on IOS) the prompt wouldn’t show up to confirm the offer. It works with all of the other offers, except for this one. I have the money and have tried restarting the app, restarting the phone, and even deleting and re-installing the app, but nothing seems to work. Any solutions?

Edit: forgot to put iOS in the title, whoops

Comments

  • Kabam ZibiitKabam Zibiit Administrator Posts: 7,033
    Hey there, sorry to hear about this. we have some troubleshooting steps for common payment related issues that you can find here as well as some troubleshooting steps for iOS that may help as well. If neither of those resolve the issue, you can get in contact with our Support Team by clicking the gear-shaped icon in the top-left corner of the screen and then scrolling down to the button labeled "Support".
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