How long does the support take to answer

Scott_RiverScott_River Member Posts: 4 ★
edited February 2021 in Suggestions and Requests
Well, that, I sent my problem yesterday and I'm worried, I know it usually isn't like and instant reply, but still, I don't want my problem to be forgotten lol.
Post edited by Kabam Porthos on

Comments

  • silentagsilentag Member Posts: 435 ★★★
    Not positive but they might not respond to tickets on weekends. I can’t confirm, but it’s possible that’s the case here.
  • Kabam PorthosKabam Porthos Moderator Posts: 4,676
    Hey @Scott_River, our Support Team always aims to reply within 24 hours. However, their response time depends on several factors, including how busy they are and how complex your issue is.

    I recommend being patient in the meantime. Rest assured, they'll get back to you as quickly as possible.
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