Can’t Login into the game

YELLOW · June 2021

I’ve been stuck in the loading screen since last night and cannot login. Deleting and re-downloading also didn’t work. Anyone know a way to fix this?

Kabam Porthos · June 2021

Hey @YELLOW, I'm sorry to hear you're unable to access the game. If you haven't already, I recommend going through the relevant troubleshooting steps below in an effort to resolve this issue.

- Android Troubleshooting
- iOS Troubleshooting

Additionally, please take a moment to share your feedback in one of the dedicated threads below by providing the details outlined in our Bug Report Template.

- Android Lag and Performance Issues Thread
- iOS Lag and Performance Issues Thread

The feedback we receive in those threads is instrumental in allowing us to make future improvements to the game. While it's not possible for us to acknowledge or thank each player individually for their feedback, we really do appreciate every report we receive.

Can’t Login into the game

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