Hacked and Was Ban

SaphireSaphire Member Posts: 9 ★
in Suggestions and Requests
My son always play this game just a few days his friend illegally log into his account and finish one path of the Lab of legend. Now kabam detected its as violation so my Sons account has banned. I confronted both of them and my sons friend admitted he does log in to empress my son. There a way to help my son be unban on his account.

Comments

  • UKGRPUKGRP Member Posts: 9 ★
    I think you need to contact kabam and tell the story. If it is illegally they log in your sons account then its not your sons fault. its Illegal entry of your sons privacy without consent. If your sons account is on a high level then i will think he will not gamble to do silly thing but if it is a low level account i think they just experiment logically.
  • Eb0ny-O-M4wEb0ny-O-M4w Member Posts: 14,099 ★★★★★
    Contact support. Nothing will be done on the forums
  • TenebrousTenebrificTenebrousTenebrific Administrator, Moderator Posts: 461
    The forums are not the place to discuss any actions taken on individual accounts, including in-game bans. There is more information here in our forums regarding bans.
This discussion has been closed.