Got banned for no reason
KiritoSAO
Member Posts: 34 ★
So yea as the title says i got banned, permanently. My ingame name is TonyStarkLove3K, Thronebreaker, PI 1mil ( litle over 1 mil) Prestige 10.5k. Thanks to Brian Grant, Lagacy, Seatin, Prof Hoff, Sweedah, KT1 and others i learned to play the game. Most of the content i cleared using the same champs cuz i saw they did well ( even itemless) so i did some missions over and over and over again unless i did it itemless. Now i got Thronebreaker like 2-3 weeks ago ( missed only any T5CC) and right after it i started doing the Carina challenges one by one. In the last week i spend around 200 Euro for revives to complete most of the carina challenges ( i really am a good player, just need some revives in such hard challenges). Well ive been playin the game now since 3-4 years, spend thousand of hours playing and learning the game. Spend thousands of Euro on the game just to get banned in the end. The response from Kabam is " Greetings Summoner,
I appreciate your time in getting back to us.
We have carefully checked your account and it was found to be cheating. I can assure you that we have thoroughly investigated your account which leads us to permanently close it.
As we have provided the information needed for your concern, this ticket is now solved. If you need assistance in the future, please feel free to create a new ticket.
Best regards,
Sofia
Kabam Support"
and thats it for them the case is closed by simply sayin i cheated and banning me permanently.
I swear to everything holy for me that i never used a cheat, i never even exploited a bug in the game cuz i know that can get me banned ( even tough a bug occuring is clearly not the players fault but its Kabams so thanks for bannig people cuz you guys do bad work) and what happened now? for no real reason ( as said never cheated or exploited a bug) i get banned and everything i build up in the last 3-4 years, spending all the money and time on the game it ends with a simple " you cheated and thats it"
I know im not going to get my account back i just want to share my story and i give you all a good tipp, record every single second of you playing the game because when you get banned because you are just too good for them and they bann you, then you can take out your video and prove them wrong. Sadly i havent been recording everything and this is how it ends but hey atleast im not going to spend a single Euro on this company anymore and id recommend to all of you to not spend money on this game because as you see its not worth it cuz wheter you get banned, the game closes or you simply quit the game, you wasted money wich you cant get back.
Farevell dear Community i wish you the very best and to Kabam i can only say that im disgusted about how you treat your community because you are so disrespectfull to your player base and you forget that WE are the ones who PAY for your LIVIN!!!
this is the last email i got from Kabam
"Hello Summoner,
Thank you for your response.
The account was actioned because it was found to be cheating, which is a violation of our Terms of Service. To ensure the security of our game, we will be unable to share the exact investigation details that led to the action taken on this account.
The account will remain permanently closed, and the Kabam Support team is unable to overturn an account suspension. Any such actions are considered final.
I hope this clarifies your concern. As we have provided all of the help that we can in this ticket, this ticket has now been marked as solved.
Kind regards,
Sofia
Kabam Support"
On me asking how i cheated, what have i done to be called a cheater ( for the chance if i ever make a new account not to make the same mistake) i got this answer " it was found to be cheating wich is a violation of our Terms of Service" ok cheating is against the terms still how did i cheat? what exactly did i do? and the best part is " i hope this clarifies your concern" uhm.... no!!! how does it clarifie anything? i still dont know what did i wrong to get banned, why am i called a cheater. there is absolutely no real information on why i got banned. Its simply you guys sayin i cheated and thats it, no evidence, no proof on how i cheated or what i did to be called a cheater and thats it, ZERO info and she says " i hope this clarifies your concern" wow really nice. I spend thousand of dollars and thats what i get for. Worst company i ever meet in my life. I jsut cant believe how poor you guys must be to not even show evidence to your accusation but instead only avoid giving evidence and sayin someone cheated. I do now the same and say Kabam stole 5000 dollars from me!! Where is my evidence you ask? I dont need evidence, this is how its done here on Kabam right?
Simply disgusting
I appreciate your time in getting back to us.
We have carefully checked your account and it was found to be cheating. I can assure you that we have thoroughly investigated your account which leads us to permanently close it.
As we have provided the information needed for your concern, this ticket is now solved. If you need assistance in the future, please feel free to create a new ticket.
Best regards,
Sofia
Kabam Support"
and thats it for them the case is closed by simply sayin i cheated and banning me permanently.
I swear to everything holy for me that i never used a cheat, i never even exploited a bug in the game cuz i know that can get me banned ( even tough a bug occuring is clearly not the players fault but its Kabams so thanks for bannig people cuz you guys do bad work) and what happened now? for no real reason ( as said never cheated or exploited a bug) i get banned and everything i build up in the last 3-4 years, spending all the money and time on the game it ends with a simple " you cheated and thats it"
I know im not going to get my account back i just want to share my story and i give you all a good tipp, record every single second of you playing the game because when you get banned because you are just too good for them and they bann you, then you can take out your video and prove them wrong. Sadly i havent been recording everything and this is how it ends but hey atleast im not going to spend a single Euro on this company anymore and id recommend to all of you to not spend money on this game because as you see its not worth it cuz wheter you get banned, the game closes or you simply quit the game, you wasted money wich you cant get back.
Farevell dear Community i wish you the very best and to Kabam i can only say that im disgusted about how you treat your community because you are so disrespectfull to your player base and you forget that WE are the ones who PAY for your LIVIN!!!
this is the last email i got from Kabam
"Hello Summoner,
Thank you for your response.
The account was actioned because it was found to be cheating, which is a violation of our Terms of Service. To ensure the security of our game, we will be unable to share the exact investigation details that led to the action taken on this account.
The account will remain permanently closed, and the Kabam Support team is unable to overturn an account suspension. Any such actions are considered final.
I hope this clarifies your concern. As we have provided all of the help that we can in this ticket, this ticket has now been marked as solved.
Kind regards,
Sofia
Kabam Support"
On me asking how i cheated, what have i done to be called a cheater ( for the chance if i ever make a new account not to make the same mistake) i got this answer " it was found to be cheating wich is a violation of our Terms of Service" ok cheating is against the terms still how did i cheat? what exactly did i do? and the best part is " i hope this clarifies your concern" uhm.... no!!! how does it clarifie anything? i still dont know what did i wrong to get banned, why am i called a cheater. there is absolutely no real information on why i got banned. Its simply you guys sayin i cheated and thats it, no evidence, no proof on how i cheated or what i did to be called a cheater and thats it, ZERO info and she says " i hope this clarifies your concern" wow really nice. I spend thousand of dollars and thats what i get for. Worst company i ever meet in my life. I jsut cant believe how poor you guys must be to not even show evidence to your accusation but instead only avoid giving evidence and sayin someone cheated. I do now the same and say Kabam stole 5000 dollars from me!! Where is my evidence you ask? I dont need evidence, this is how its done here on Kabam right?
Simply disgusting
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