I didn’t get my sersi arena rewards

PacoMata25PacoMata25 Member Posts: 3
edited November 2021 in Bugs and Known Issues
Dear Kabam support I didn’t get my rewards from sersi arena, I did 13 millions points, could you help me please?


Post edited by Kabam Valiant on

Comments

  • Deuce2180Deuce2180 Member Posts: 121 ★
    You'll have to send a ticket to kabam, nothing can be done on here unfortunately. Hope you get it sorted
  • Kabam ValiantKabam Valiant Moderator Posts: 227
    Thank you for pointing this out, please take the time to fill out the bug template form regarding your issue to make sure we have all the information needed to investigate, HERE is a direct link to the template form.
  • PacoMata25PacoMata25 Member Posts: 3
    Thanks for your attention, greetings
  • PacoMata25PacoMata25 Member Posts: 3
    In-Game Name: Paco Mata
    Device and Model: IPhone 11 Pro Max
    Device Operating System: IOS 14.5
    Cellular or WiFi: Both
    Game Version Installed: 33.0.0
    Game Mode: all
    Description of the Issue: I did Sersi arena with 13 millions points and I didn’t get my rewards, I only could claim the other rewards from the other two arenas
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