Is Incursions Broken?

Izze_KingIzze_King Member Posts: 345 ★★
edited December 2021 in Bugs and Known Issues
I just started a new run but the game loaded my old dead team. It shows my new team in the menu. Is this a new bug? Or just a visual error? Is anyone else getting this problem? I’m using the iPhone 13pro

Post edited by Kabam Zibiit on

Comments

  • Kabam ZibiitKabam Zibiit Administrator Posts: 7,033
    Hey there, sorry to hear about this. I would first try to go through our troubleshooting steps for iOS or Android, depending on what type of device you have. If that doesn’t solve the problem, I would get in contact with our Support Team. They can be reached from the game’s home screen by clicking the gear-shaped icon in the top-left corner of the screen and then scrolling down to the button labeled “Support”.
  • Izze_KingIzze_King Member Posts: 345 ★★
    Kabam Zibiit said:

    Hey there, sorry to hear about this. I would first try to go through our troubleshooting steps for iOS or Android, depending on what type of device you have. If that doesn’t solve the problem, I would get in contact with our Support Team. They can be reached from the game’s home screen by clicking the gear-shaped icon in the top-left corner of the screen and then scrolling down to the button labeled “Support”.

    Thanks Z! Force quitting and restarting seems to have fixed the issue. If it happens again, I’ll open a ticket.
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