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Hey kabam my account has been hacked for the past 9 months

Loki786Loki786 Member Posts: 2
edited May 2022 in General Discussion
hey Kabam for the 1 millionth time my account has been hacked since september 2021 i have tried multiple times to get my account back i haven't heard a response recently from u nobody seems to help me get it back my account was first hacked when someone used all my crystals then after locked me out and since then ive tried to get my account back but ive had no luck can i please get some help i have already contacted u this past week and u told me to use the email i want to change the account email to. i always give the correct information and still get no help. i really want my account back as i'm fed up after i spent hours on it please help me.
Post edited by Kabam Zibiit on

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  • Kabam ZibiitKabam Zibiit Administrator Posts: 7,033
    Hey there, our Support Team is best equipped to help with situations like this. If you've already started the process for an email change with them, they would be best suited to give you answers to your questions about the process. It may just take a bit of time for them to verify and process all of the information, though they will take care of it as quickly as they can. If needed, you can DM a moderator with your ticket number to inquire about, though it may still just take time for the ticket to be fully processed.
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