Kabam ticket response time
D_EYE
Member Posts: 18 ★
Anyone having delayed response times from kabam support? I put a ticket in last Sunday. It’s been one week and still no response! Anyone else having this problem?
Post edited by Kabam Valkyrie on
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Comments
The team works as quickly as possible to look into reported issues and respond with a solution or next steps. Some issues may take more time to investigate than others, but the team will work to resolve it as soon as possible.
Additionally, keep in mind that creating new tickets won't help the team to resolve the issue any faster. If you have new information related to the original report, replying to the original email is that fastest way to make sure the team has the new info at hand for their investigation.