Hey, I know there are people that are rightfully upset, but I'm going to try and explain the thought process here. You might disagree with it, but this is the situation.
The goal with this Comp was for the Keys to come out much earlier, giving players something to do while AW was down. I'm not sure why it's only going out now, but here we are.
Loyalty was the central part of this compensation, making up for most of a lot of what was lost in the unplanned downtime, not for the entire downtime, since we purposely moved those rewards into BGs and told everybody about it in advance.
I know that when we say "compensation", people set their own standards in their heads, and often look at older compensations that we've done as a benchmark, when every situation needs to be treated differently.
If there is CONSTRUCTIVE feedback on what you think you should have been included, please let us know and we can discuss with the game team about it. No guarantees that anything comes of it, but we'll have those discussions.
If you're not going to be constructive though, we're going to ignore you.
Why not just give everyone the rewards they got last season as compensation? We literally missed a whole season of rewards and including it in bgs does nothing because they’re two different game modes and not all WAR PLAYERS play bgs. Giving us the rewards we got last season would’ve been the smartest thing. A lot better than whatever this “compensation “ is☠️☠️☠️
I'm not sure why you'd expect the same rewards from the season before for not actually having to playI know that not everybody plays BGs, but we were very clear that there was an extended off-season with a way to get the rewards if you want them. That was never part of the plan and I don't see why you thought it would be, or would expect it to be.
“Who said I expected that? It’s Kabam. Lmfao, I don’t expect much from y’all. ☠️☠️☠️☠️ You asked for a suggestion, and I gave you one. I’m not the only one who has suggested it. 🤷🏾♂️ Maybe if you guys had a half-capable game team, or even a few devs who actually played the game, you would understand why players are so upset. 🤣”
I asked for constructive feedback, and you didn't give me that. You came in acting like a jerk, and I am giving you back what you gave me.
You responded to someone who was acting like a jerk. But can you blame people? You guys mess up aw start times and then give us “comp” that doesn’t help us much and gives us things to do and spend resources on. We have a right to be angry and you show your true colors by acting the way you do
You have a right to be upset, for sure! We take constructive feedback seriously, and I've said that much in this very thread, but when you attack my team, you're attacking real people, who also have the right to be upset. Remember that Forum Moderators, Community Managers and more are not Customer Service people (not that you should be yelling at Customer Servicer agents either...), and that we're not just here to take whatever people throw at us.
We're trying to fix this situation, and if somebody is acting in a poor manner, it doesn't make us want to help more. It makes people want to walk away, which they are totally in their right to. Constructive feedback leads to results, non-constructive feedback leads to good feedback being ignored.
You’re right, and I apologize for coming off as a jerk. However, you need to understand that us players care about the game, and it feels like a slap in the face when you do things like this. For once, can you guys at Kabam actually show that you care for your player base? Please consider some of these suggestions instead of just acting like you care and moving on the next day. We don’t even know if the season will actually start next week. What happens if it doesn’t? That’s the issue. The game is so messed up right now, and this compensation isn’t making anything better.
Who feels like they were slighted from rewards? A few revives, some lame ass keys and loyalty. That’s honestly the best Kabam could come up with?! How pathetic
I would have rather seen additional loyalty or perhaps a decently discounted loyalty store for the next 2 seasons. I get there's some good stuff in the gauntlet. But it wasn't enough to entice me to try it before when it was just content I could do if I wanted to. Now it's where my "compensation" is??? These 2 keys are juat going to sit in my inventory with my other 3. It seems senseless to have a bulk of our AW compensation locked behind a different mode. Comp should have stayed within the mode that was affected.
Forums are more interesting than playing the game right now like how does kabaam manage to always get it wrong really amazes me sometimes. Revives and keys were not suppose to be in AW compensation fine let's delete that then you are remaining with 300k loyalty. Like 300k loyalty that's all you guys have been working on dishing out as compensation.
Where are the war potions and grey boosts lol you know stuff that actually helps in war @Kabam Miike
Compensation is to make up for what you missed out on, and if anything, you'd have spent AW potions and Boosts during that time, not gained more of them
I always go platinum 1/master and while I didn't have to play AW, I feel like maybe it was right that you guys made an objective for Paragorn that gave 25% cc6 selector and some 7 star shards. Like it or not for me as an endgame player, it was the biggest loss. 1000 or 2000 fragments of 7 stars would be enough. The explanation for this is that although we didn't play for the rewards, we count on them every 45 days (15 pre-season days + 30 season days). If we go 30 or 45 days without a season, it will be 60 or 75 days without these rewards. In my opinion, this is where it bleeds for endgame players.
Since the compensation was mostly loyalty...which is the main reason I do war...is it reasonable to get an eta for the expected loyalty store update so we can decide what to do with the loyalty?
I think the compensation is awesome. Gives me a reason to do it again with new champs that weren't released at the time. Plus it's super easy to do itemless. And gives us something to do at the end of the month.
We're going to do a secondary Comp package coming out soon. This will contain:
Alliance War Health Potions, and Alliance War Team Health potions (Level 5! Those are rare), 2x of each of the 3 Main boosts, and 1 of each Greater 6-Hour Boost.
We wanted to get this out as soon as possible, so we had to do something "generic" that couldn't be specific to any Alliance, progression level, etc.
I want to thank everybody that gave us constructive feedback on this topic.
Comp is suppose to be just that comp based on the issue. 2/3rds of this comp has absolutely nothing to do with aw. It’s also not comp if you have to work or do stuff to get it. That’s like a store who says here a 50 dollar refund but to get the 50 dollars you got to spend 100.
We're going to do a secondary Comp package coming out soon. This will contain:
Alliance War Health Potions, and Alliance War Team Health potions (Level 5! Those are rare), 2x of each of the 3 Main boosts, and 1 of each Greater 6-Hour Boost.
We wanted to get this out as soon as possible, so we had to do something "generic" that couldn't be specific to any Alliance, progression level, etc.
I want to thank everybody that gave us constructive feedback on this topic.
Awesome! Well done good sir! Thank you for the prompt fix.
We're going to do a secondary Comp package coming out soon. This will contain:
Alliance War Health Potions, and Alliance War Team Health potions (Level 5! Those are rare), 2x of each of the 3 Main boosts, and 1 of each Greater 6-Hour Boost.
We wanted to get this out as soon as possible, so we had to do something "generic" that couldn't be specific to any Alliance, progression level, etc.
I want to thank everybody that gave us constructive feedback on this topic.
will there be a possibility of other stuff like maybe crystal shards? some of us are maxed out on potions and boosts : /
We're going to do a secondary Comp package coming out soon. This will contain:
Alliance War Health Potions, and Alliance War Team Health potions (Level 5! Those are rare), 2x of each of the 3 Main boosts, and 1 of each Greater 6-Hour Boost.
We wanted to get this out as soon as possible, so we had to do something "generic" that couldn't be specific to any Alliance, progression level, etc.
I want to thank everybody that gave us constructive feedback on this topic.
To the guy whose comment got deleted. Miikes job entitles him to walk away. He gets paid to manage the forums. Not to service you.
#FACTS
I was responding with the same thing. I know I get heated and can be pretty condescending at time in my responses to Kabam, but I'm not audacious enough to think that their job indentures them to me. No-one should have to put up with pure toxicity, so yeah, Miike and any other Kabam employee are allowed to walk away.
We're going to do a secondary Comp package coming out soon. This will contain:
Alliance War Health Potions, and Alliance War Team Health potions (Level 5! Those are rare), 2x of each of the 3 Main boosts, and 1 of each Greater 6-Hour Boost.
We wanted to get this out as soon as possible, so we had to do something "generic" that couldn't be specific to any Alliance, progression level, etc.
I want to thank everybody that gave us constructive feedback on this topic.
We're going to do a secondary Comp package coming out soon. This will contain:
Alliance War Health Potions, and Alliance War Team Health potions (Level 5! Those are rare), 2x of each of the 3 Main boosts, and 1 of each Greater 6-Hour Boost.
We wanted to get this out as soon as possible, so we had to do something "generic" that couldn't be specific to any Alliance, progression level, etc.
I want to thank everybody that gave us constructive feedback on this topic.
For this compensation to be even remotely useful you need season to actually successfully start☠️ Even then we haven’t had war for over a month most people are capped on those “rare” Potions. More stuff to expire.
We're going to do a secondary Comp package coming out soon. This will contain:
Alliance War Health Potions, and Alliance War Team Health potions (Level 5! Those are rare), 2x of each of the 3 Main boosts, and 1 of each Greater 6-Hour Boost.
We wanted to get this out as soon as possible, so we had to do something "generic" that couldn't be specific to any Alliance, progression level, etc.
I want to thank everybody that gave us constructive feedback on this topic.
will there be a possibility of other stuff like maybe crystal shards? some of us are maxed out on potions and boosts : /
Don’t collect the 2nd compensation package right away. Use your current resources when AW season starts, hopefully next Wednesday. When you’ve used up your current resources, then pick the compensation package up.
Hmmmm still would have just preferred last seasons rewards. I have boosts and potions from the season that was meant to happen, I on the other hand had no choice to not participate in this war, that's down to kabam.. I think the season rewards are a bare minimum. Compensation means, to Compensate, loss of what could have been and interest for being at fault.. especially considering the multitude of mistakes you've made recently, people at their wits end, so a little something to win back our trust wouldn't go a miss
We're going to do a secondary Comp package coming out soon. This will contain:
Alliance War Health Potions, and Alliance War Team Health potions (Level 5! Those are rare), 2x of each of the 3 Main boosts, and 1 of each Greater 6-Hour Boost.
We wanted to get this out as soon as possible, so we had to do something "generic" that couldn't be specific to any Alliance, progression level, etc.
I want to thank everybody that gave us constructive feedback on this topic.
Much better. Still would have liked to see something in the form of gold (or even just make UC gold crystals available in the loyalty store), but this is an acceptable compromise.
Blimey, the new update is much reasonable. Lets remember there is going to be a loyalty store update in a few months. We’ve been given 300k loyalty. If you are already capped out on boosts/health etc, you won’t be when the season ends. You won’t need to use as much loyalty next season replenishing your stash as the boosts etc will be given in the second compensation package. So we all now have 300k of loyalty that doesn’t need to be spent on health/boosts and be used when the loyalty store updates.
If the season starts August 16th, that is a three week delay from the original date in the "Extended Offseason/BG Rewards Bump" announcement. How long does a season last? Four weeks? That is 3/4 of a season in delays. That is 3/4 of a season beyond what the bump in BG rewards was supposed to cover.
To me, fair looks a little something like 3/4 of what my alliance received for rewards the previous season. Rounding up to the full 100% would be a very appreciated gesture, especially considering most of us have been very patient as Kabam has been sorting out a surplus of issues.
We're going to do a secondary Comp package coming out soon. This will contain:
Alliance War Health Potions, and Alliance War Team Health potions (Level 5! Those are rare), 2x of each of the 3 Main boosts, and 1 of each Greater 6-Hour Boost.
We wanted to get this out as soon as possible, so we had to do something "generic" that couldn't be specific to any Alliance, progression level, etc.
I want to thank everybody that gave us constructive feedback on this topic.
We're going to do a secondary Comp package coming out soon. This will contain:
Alliance War Health Potions, and Alliance War Team Health potions (Level 5! Those are rare), 2x of each of the 3 Main boosts, and 1 of each Greater 6-Hour Boost.
We wanted to get this out as soon as possible, so we had to do something "generic" that couldn't be specific to any Alliance, progression level, etc.
I want to thank everybody that gave us constructive feedback on this topic.
So instead of Plat 4 rewards, we are to use a key to spend more resources they have monetized. The only thing keeping me playing is my alliance despite Kabam. Plat 4 rewards vs this garbage Hmmmm
Well they just released some more “compensation”. Better because it’s at least usefull for AW but I think we all were looking for rank up materials. Not boosts. This changed nothing
Comments
You’re right, and I apologize for coming off as a jerk. However, you need to understand that us players care about the game, and it feels like a slap in the face when you do things like this. For once, can you guys at Kabam actually show that you care for your player base? Please consider some of these suggestions instead of just acting like you care and moving on the next day. We don’t even know if the season will actually start next week. What happens if it doesn’t? That’s the issue. The game is so messed up right now, and this compensation isn’t making anything better.
I get there's some good stuff in the gauntlet. But it wasn't enough to entice me to try it before when it was just content I could do if I wanted to. Now it's where my "compensation" is??? These 2 keys are juat going to sit in my inventory with my other 3.
It seems senseless to have a bulk of our AW compensation locked behind a different mode. Comp should have stayed within the mode that was affected.
Like it or not for me as an endgame player, it was the biggest loss. 1000 or 2000 fragments of 7 stars would be enough.
The explanation for this is that although we didn't play for the rewards, we count on them every 45 days (15 pre-season days + 30 season days). If we go 30 or 45 days without a season, it will be 60 or 75 days without these rewards. In my opinion, this is where it bleeds for endgame players.
God damn it
We're going to do a secondary Comp package coming out soon. This will contain:
Alliance War Health Potions, and Alliance War Team Health potions (Level 5! Those are rare), 2x of each of the 3 Main boosts, and 1 of each Greater 6-Hour Boost.
We wanted to get this out as soon as possible, so we had to do something "generic" that couldn't be specific to any Alliance, progression level, etc.
I want to thank everybody that gave us constructive feedback on this topic.
That's a reasonable package
I was responding with the same thing.
I know I get heated and can be pretty condescending at time in my responses to Kabam, but I'm not audacious enough to think that their job indentures them to me. No-one should have to put up with pure toxicity, so yeah, Miike and any other Kabam employee are allowed to walk away.
I think this is much more suitable. Thank you.
They should learn what does compensation term mean...
Now hopefully that loyalty update will be good
To me, fair looks a little something like 3/4 of what my alliance received for rewards the previous season. Rounding up to the full 100% would be a very appreciated gesture, especially considering most of us have been very patient as Kabam has been sorting out a surplus of issues.