Can’t log in into the game 😡

DavixetoDavixeto Member Posts: 7
in Bugs and Known Issues
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Comments

  • DavixetoDavixeto Member Posts: 7
    It’s been like that since yesterday night, I have connection to internet and everything, I deleted and downloaded the game twice, any suggestions?
  • FR33_HUG5FR33_HUG5 Member Posts: 1,196 ★★★★
    The game is working fine. I was grinding for catalysts a few minutes ago. No lag, no sudden disconnects happened for me.
  • DavixetoDavixeto Member Posts: 7
    Good for u lol, but it keeps showing that
  • GamerGamer Member Posts: 11,434 ★★★★★
    Davixeto wrote: »
    Good for u lol, but it keeps showing that

    Try to take of wifi If u have Thah one then logi in with 4g or What u hav.
  • Spurgeon14Spurgeon14 Member Posts: 1,665 ★★★★
    It probably is your connection. Unless you see other people on forums stating its down its probably your device or connection, not the game itself.
  • DavixetoDavixeto Member Posts: 7
    If it was my connection, I wouldn’t be using my apps or social media, it’s just weird
  • Kabam MiikeKabam Miike Moderator Posts: 8,268
    Hey @Davixeto,

    Are you playing on iOS? If so, can you try to log out of Game Centre and see if that solves the issue? If it does, you can log right back in after. If not, please let us know what Device and OS you are using, and if you are seeing this only on WiFi or Cellular, or both.
  • DavixetoDavixeto Member Posts: 7
    edited January 2018
    Hello @Kabam Miike Yes I’m playing on IOS, It doesn’t let me log out it’s goes straight to that screen, I uninstall the game and installed it back but still the same, it’s an iPhone 6S plus
  • GamerGamer Member Posts: 11,434 ★★★★★
    Davixeto wrote: »
    Hello @Kabam Miike Yes I’m playing on IOS, It doesn’t let me log out it’s goes straight to that screen, I uninstall the game and installed it back but still the same, it’s an iPhone 6S plus
    How u try to. Go one with you 4g. And not wifi.
  • DavixetoDavixeto Member Posts: 7
    I did already, it’s getting annoying.
    I heard something about apple trying to slow down it’s devices and I don’t think this is the reason or maybe
  • Kabam MiikeKabam Miike Moderator Posts: 8,268
    Davixeto wrote: »
    Hello Mike, Yes I’m playing on IOS, It doesn’t let me log out it’s goes straight to that screen, I uninstall the game and installed it back but still the same, it’s an iPhone 6S plus

    Sorry, try to log out of Game Centre on your device, and then log in to the game.
  • DavixetoDavixeto Member Posts: 7
    @Kabam Miike it worked! Thank you! And thank you all for your advices, truly appreciated it !
  • Kabam MiikeKabam Miike Moderator Posts: 8,268
    Davixeto wrote: »
    @Kabam Miike it worked! Thank you! And thank you all for your advices, truly appreciated it !

    That's good to hear! You can sign back into Game Centre now, and it shouldn't happen again.
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