What to Expect If Your Account is Banned.

Noble0neNoble0ne Member Posts: 7
edited March 2018 in Bugs and Known Issues
This is not a tread to discuss getting a band acount reopend nor complain about a banned acount*

This is a honest what to expect if you experiance this issue. Based on what I encountered.*

Hello community,

My game recently had what looked like this happen:

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The absence of all arenas! I assum this means my account was banned bessed on diging around the forum. But idk for sure.
it seems through my digging I am not the only one this has happend to.

If you are like me and never received any notice of why or what this type of occurance is, my guess here may be helpful. Here are a few reason I I have pondered over as for why this could have happened to a non cheating player.

•Traveling being flagged as acount sharing due to location !?
•Connection lag being flag as cheating !?
•Being so active you are assumed to be a robot !?
•Following one of those link.do or marvel units scams in the beginers global as a new player somhow bugged your game !?
•Kobam just messed up... it could happen !?

These are only assumption becuase I traveled from Georgia to Florida, on vacation when this happend to me. I was a higly active player yet, I never cheated in any way. I would not know how to. My game is played of my NON rooted android cell phone. I did however when i first stsrted playing check out the link from one of those scam accounts offering free units calling themselves sytem... (how was I supposed to know on day 1)

Again these are all asuption becuse I never got any notice as to what officialy is going on. Which is somthing you may have to expect as well

So, based on my experiance what more should you expect if this happened to you!?

I got a messages from support saying they would look into the missing arena issue. But shortly after I would get another message saying my case was closed or please contact kobam again if you want further assistance. They did not tell me my account was banned so im making calculated assumptions here.

Some times when I contactes again. I got a generic message that siad (paraphrasing here), "Due to a large amount of similar request your concern cant be replied at this time but will be as soon as they are able."

And thats is all i got folks.

You preety much have to have fiath that one day kobam might help you sort things out. Even if they dont let you know what why or when. But if that is not good enough, tuff luck.

Im sure every case could be different but, it may be best to move on in life if things dont work out.

I hope moderators allow this thread so people csn make educated decisions. People need to be able to decide if they have the time to deal with waiting for help that may or may not come or move on. Time is precious.

Best to everyone.

Noble0ne
Banned atm player

P.S. I would ask you guys what you think but dont wwnt this post taken down. I think id ranther have a moderator make any comments needed. If you do post please be very sensitive to what you comment.

Comments

  • Brew_SwayneBrew_Swayne Member Posts: 500 ★★
    TLDR.

    Also, I think it's just a glitch. Other players have reported the same issue. I don't believe kabam bans you from specific content...temporarily or permanent...they just lock your account down and you can't enter the game at all.
  • Kabam AhabKabam Ahab Moderator Posts: 956
    The forums aren't the place to discuss actions taken on individual accounts nor can we discuss the details of anyone's account with anyone else. If anybody has questions regarding bans, they can find more information here.
This discussion has been closed.