Lost account

MichaelNZCMichaelNZC Member Posts: 1
in Bugs and Known Issues
I had an account on an ipad with game center but i didnt have a kaboom account at the time i forgot the apple id , is there any way to get it back the name in game is : MichaelNZC my current account is : MichaelNZCYT

Comments

  • UnknownUnknown
    This content has been removed.
  • Kabam AhabKabam Ahab Moderator Posts: 956
    edited March 2018
    Hi MichaelNZC ,

    To recover your account you will need to provide the following information when contacting the Support Team. Please allow up to 72 business hours for the Team to respond.

    Our Support Team will work with you to recover the account. Please make sure that you provide as much of the following information as possible to verify your account:

    1. Last 2 Purchases (Amount of real-world currency spent, if applicable and approximate within 1 day) i.e Google or iTunes purchases
    2. Last Login Date (approximate within 60 Days)
    3. Your account's name as it is displayed in-game
    4. Email linked to your account (this can be your GameCenter ID, Google Play ID, or your Kabam ID)
    5. Account Creation Date (approximate within 60 Days)
    **If you are having trouble remembering when you created your account, check the dates of some of your earliest achievements in your Google Play or Game Center accounts.
    6. Device and Device OS you were/are playing on
    7. Account Level, a few of your most powerful characters, and Alliance name (if you are part of one)
  • JaffacakedJaffacaked Member Posts: 1,415 ★★★★
    MichaelNZC wrote: »
    1. never made any purchases
    2. i'm not sure around 2015
    3. MichaelNZC
    4. I dont have anything linked
    5. January 20 2015
    6. Ipad Air IOS
    7. Level 18, colossus , SpiderMan, Hawkeye,BlackPanthet

    You need to contact support, only they can help you
  • Kabam SophiaKabam Sophia Moderator Posts: 241
    Hi @MichaelNZC! Please make sure to send your answers to the above questions directly to our Support Team as we're unable to deal with account specific problems on the forums and it's against forum rules to post personal information.

    We hope you're able to recover your account soon!
This discussion has been closed.