When i open the app screen turns black and remain black until I close the app

aarushr12aarushr12 Member Posts: 10 ★
in Bugs and Known Issues
When i open the app screen turns black and remain black until I close the app

Comments

  • aarushr12aarushr12 Member Posts: 10 ★
    Plz help me as soon as possible.
  • Kabam AhabKabam Ahab Moderator Posts: 956
    Hi aarushr12,

    Sorry to hear that you have encountered this error while attempting to play Marvel Contest Of Champions. Have you tried reinstalling MCOC? For iOS assistance, please see our Knowledge Base for steps on how to troubleshoot the issue. You can locate the Android Knowledge Base troubleshooting steps here.
  • aarushr12aarushr12 Member Posts: 10 ★
    I reinstalled app several times but it didn't work out.
  • Kabam AhabKabam Ahab Moderator Posts: 956
    Please reach out to our Support Team for further assistance.

    To assist our team in determining a cause as well as a possible resolution, please include the following information when submitting a Bug Report:

    Device:
    Operating System:
    Issue and any available screenshots:
    Is the issue repeatable? How?
    Specific location the issue is occurring?
    Troubleshooting Steps Taken to attempt to resolve the issue/results:

    Our QA team is constantly reviewing the forums and bug reports, and working to resolve issues that are reported here. Thank you for providing as much detail as possible!
Sign In or Register to comment.