black screen

SenthSenth Member Posts: 6
in Bugs and Known Issues
I can't launch the game. But I was able to launch yesterday. I am seeing just a black screen.

Comments

  • Batpotter1Batpotter1 Member Posts: 348 ★
    Is it Wi-fi
  • Batpotter1Batpotter1 Member Posts: 348 ★
    Batpotter1 wrote: »
    Is it Wi-fi

    I’m sure it isn’t but I asked anyway
  • SenthSenth Member Posts: 6
    No, I have a connection.
  • SenthSenth Member Posts: 6
    My device : GM discovery, 4.4.2
  • SenthSenth Member Posts: 6
    Every time that it happens, I delete the game and reinstall it. After days it happens again.
  • Kabam AhabKabam Ahab Moderator Posts: 956
    Hi Senth,

    Sorry to hear that you are unable to access the game. Have you tried reinstalling Marvel Contest Of Champions to see if this resolved the issue?
  • SenthSenth Member Posts: 6
    Yes, it resolves. But I really don't want to reinstall the game every week. And I don't know why it happens.
  • Kabam AhabKabam Ahab Moderator Posts: 956
    Make sure that your device is compatible with Marvel Contest Of Champions. You may want to look into shutting down other apps that are running in the background to see if this improves the devices performance.
  • SenthSenth Member Posts: 6
    I think it is compatible with Contest of champions. Because I can play it. Or am I wrong? And I always shut down other apps.
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