Yes it's down for me. And it went down mid AQ fight. Not the first time in the last few months game has been down midfight and I've lost half health in AW/AQ. These things end up costing us resources and AW kills. It's a disgrace that Kabam doesn't do anything to make up for it.
Could we get an explanation as to why this happens almost on a weekly basis? For how much money is made per day in this game this shouldn't be a constant issue that everybody has to deal with.
I do hope there is compensation. That would be good customer service. Any other company I've dealt with has compensated me when it was on their end. If I got a 4* crystal, I'd appreciate it as I was in the middle of arena play which means I am losing the streak I was working on. Please Kabam do what is right and compensate the players with at least a 4* crystal.
Dear kabam,
This game is truly amazing . You have created quite a gem. Artwork , graphics , game play, champion uniqueness etc all unparalleled. This has allowed an opportunity to monetize which is just fine. I have one request though at this time. Invest and upgrade in your infrastructure so that there are no more connection issues or laggy game play. Thank you.
I think the games down again. Well there goes my dungeon run plans Thanks to the game for consistently being down throughout the past couple weeks. Any chance i get my champs off cooldown?
We're currently investigating this and working to get the game back up and running as soon as we possibly can.
We're very sorry about the inconvenience.
Hey Miike,
The game has gone down several times (once for a 5+ hour period) during the dungeon runs. I'm not asking for compensation in terms of items, but is it possible to add a few extra days of dungeons?
Figured it couldn't hurt to ask since this issue has been plaguing the game for a few weeks now.
We're currently investigating this and working to get the game back up and running as soon as we possibly can.
We're very sorry about the inconvenience.
When are you going to stop being sorry and do something about it? Zero compensation for the time lost, units used, money spent and milestones missed because of this.
With all this maintenance you’d think they’d pause the timers on all game modes(AQ,AW,Dungeons) till the game is back up and running but that would make too much sense 🤔
We're currently investigating this and working to get the game back up and running as soon as we possibly can.
We're very sorry about the inconvenience.
How many times can you say sorry? This is becoming a very frustrating issue. Not only is it happening almost daily, but it’s happening conveniently during the most important/impactful opportunities. It’s a damn shame, and it’s pushing people closer and closer to the edge. Only a matter of time before they jump ship.
Comments
I love emergency maintenance the day before scheduled maintenance. Thank you.
Apparently my connection can't keep up.
Mike or Adora could you please respond?
This game is truly amazing . You have created quite a gem. Artwork , graphics , game play, champion uniqueness etc all unparalleled. This has allowed an opportunity to monetize which is just fine. I have one request though at this time. Invest and upgrade in your infrastructure so that there are no more connection issues or laggy game play. Thank you.
We're currently investigating this and working to get the game back up and running as soon as we possibly can.
We're very sorry about the inconvenience.
Will there be compensation?
That’s just a shame. I had my good champs and actually got matched with a good random partner. Too bad nothing will happen.
Hey Miike,
The game has gone down several times (once for a 5+ hour period) during the dungeon runs. I'm not asking for compensation in terms of items, but is it possible to add a few extra days of dungeons?
Figured it couldn't hurt to ask since this issue has been plaguing the game for a few weeks now.
Thanks!
When are you going to stop being sorry and do something about it? Zero compensation for the time lost, units used, money spent and milestones missed because of this.
I doubt it.
I needed this. This was awesome.
How many times can you say sorry? This is becoming a very frustrating issue. Not only is it happening almost daily, but it’s happening conveniently during the most important/impactful opportunities. It’s a damn shame, and it’s pushing people closer and closer to the edge. Only a matter of time before they jump ship.
I get stuff happens at times, but also should I just assume these gentleman are correct about my champs in dungeon not being available?