All Father's Odin special (did not get five star Christal)

DallasriverDallasriver Member Posts: 7 ★
in Bugs and Known Issues
I did not receive the five star Christal from the fourth of July All Father's Odin special. I have put in five claims and have received responses saying it was issued, they were having multiple issues and the claim was closed, to info on the other Chrystals not given. That has nothing to do with the All Father's Odin special.

Comments

  • AspareAspare Member Posts: 76 ★
    You could ask apple for a refund if you didn't receive the item as advertised.
  • St333lllSt333lll Member Posts: 278 ★
    Send in a ticket, it might help out. I received mine, and it turned out well.
  • DallasriverDallasriver Member Posts: 7 ★
    No it's not in shards
  • Kabam AhabKabam Ahab Moderator Posts: 956
    Hi Dallasriver,

    Please check your Shards Tab, it should be located there. If you do not see it there, please restart your device and then check your Shards Tab again.
  • BluntMacheteBluntMachete Member Posts: 156 ★
    How is the moderator here not giving the correct information? The odins gave a fully formed Chrystal, it’s not in the shards, it’s in the actual crystals tab.
  • NikoBravoNikoBravo Member Posts: 449 ★★★
    Dwark wrote: »
    How is the moderator here not giving the correct information? The odins gave a fully formed Chrystal, it’s not in the shards, it’s in the actual crystals tab.

    Actually the Mod is right. That’s exactly where I found mine. Twice.
  • bigweed82bigweed82 Member Posts: 42
    Fully formed 5* crystal is totally different than 10,000 5* shards! Should have been advertised that way!
  • PaytoPlayPaytoPlay Member Posts: 762 ★★★
    bigweed82 wrote: »
    Fully formed 5* crystal is totally different than 10,000 5* shards! Should have been advertised that way!

    They are fully formed 5* crystals under the 5* shards tab.... Just wrong location.
  • DallasriverDallasriver Member Posts: 7 ★
    It's not shards, it's not a full Chrystal. I did not receive it. I've stopped the game, I've uninstalled the game, I've forced stopped the game, and reinstalled and restarted just as Google instructed. Still no five star Chrystal or 10k with of shards.
  • Kabam LyraKabam Lyra Member Posts: 2,936 ★★★★
    Dallasriver wrote: »
    It's not shards, it's not a full Chrystal. I did not receive it. I've stopped the game, I've uninstalled the game, I've forced stopped the game, and reinstalled and restarted just as Google instructed. Still no five star Chrystal or 10k with of shards.

    Hello,

    For assistance with purchases, please contact support. You can reach them by going to the gear icon in game and clicking "Support" under the Account header.
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