Lost account

Quickdraw0110Quickdraw0110 Member Posts: 8
in General Discussion
I had been playing on an account for a while and had been very happy with my progress. One day after opening the app, I went back to an other account through Google Play and can`t log into the better one. I can still friend request it, and duel it but cannot use it. Please help!

Comments

  • Ab_SamadAb_Samad Member Posts: 386 ★★
    You have to log out from your google account then login with kabam account
  • Ab_SamadAb_Samad Member Posts: 386 ★★
    edited July 2018
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    Like that
  • Kabam SpiceKabam Spice Moderator Posts: 344
    Hey Quickdraw!

    I am sorry to hear you are having account issues. If you need some support with this, please reach out to our Support Team through the following instructions:

    From the Main screen, tap the grey gear icon in the top left corner of the screen. From there, tap on the button that says “Support”. Seek your question, if you’re not able to find the answer and have more questions, touch the button that states, “Need more help? Contact us” to submit a support ticket.
  • Quickdraw0110Quickdraw0110 Member Posts: 8
    I think it was a save on a different device that somehow made it to the other device as I did not use a kabam account to sign into the good account.
  • Quickdraw0110Quickdraw0110 Member Posts: 8
    edited July 2018
    I will try contacting them. Thank you.
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