Energy refills

DallasDallas Member Posts: 2
in Suggestions and Requests
I bought for 1500 units of energy refills to do a legendrun But with the new update my phone was overheating and kicking me out of the game i have send a ticket to kabam But go a standert mail from them and No answer if they are refunding my purchase of the refills i bought

Comments

  • Kabam PorthosKabam Porthos Moderator Posts: 4,676
    Hey Dallas, I'm sorry to hear you haven't yet received the Items you purchased.

    If you haven't already, please perform a force restart of the app and check your Inventory for these Energy Refills once more. If they still aren't showing, please uninstall and reinstall the game and check for them again. Performing these steps will force updates to occur between your device and the game server and may resolve this issue for you.

    Unfortunately, we don't have direct access to in-game accounts here in the Forum and are unable to assist further. However, if you have any outstanding questions or concerns about these missing Energy Refills, I recommend reaching back out to our Support Team.
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