Contacting support

AquamaAquama Member Posts: 135 ★
in Bugs and Known Issues
Every time e I try to fill out a request , I get this:

Error:
Account Name: Unable to create/update fields: Name. Please check the security settings of this field and verify that it is read/write for your profile or permission set.

Comments

  • AquamaAquama Member Posts: 135 ★
    Interesting how in 6 months not one kabam support individual said a thing
  • Kabam AhabKabam Ahab Moderator Posts: 956
    edited February 2018
    Hi Aquama, Are you trying to send in your request through the Marvel Contest of Champions game? Or are you trying to contact them directly through our Knowledge Base, which can be located here.

    To contact our Support Team from within the game:

    In the game on the home screen, please tap the grey gear icon in the top left corner. From there, tap on the button that says “Support”. Seek your question, if you’re not able to find the answer and have more questions, tap the button that states, “Need more help? Contact us” to submit a support ticket.
  • AquamaAquama Member Posts: 135 ★
    Ty sir. This was an old issue some time back, I went to create a ticket and it gave me an error. I'll try through the game next time. I appreciate the response
  • Kabam AhabKabam Ahab Moderator Posts: 956
    You are welcome!
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