Is anyone fixing the lagg in the game ?

Ccamacho47Ccamacho47 Member Posts: 2 ★
in Bugs and Known Issues
Im having alot of laggy gameplay in fights and home screen and in crystal and im not the only one that reports that , is anything happening with regards that issue?

Comments

  • JayCeeJayCee Member Posts: 732 ★★
    Probably not. It might be the servers, might be your device or it might be Telstra screwing us over as per usual
  • Kabam PorthosKabam Porthos Moderator Posts: 4,676
    Hey Ccamacho47, we're constantly working to make improvements to the game and address any reports of lag that we receive. However, performance issues such as lag or crashing can be caused by a number of variables which can be device or network-specific and this makes it difficult to implement an immediate solution to resolve these issues for everyone. Nevertheless, we dedicate a significant amount of time to reviewing any reports that we receive from players, carrying out testing, and making any adjustments that we feel are necessary to help improve performance where possible.

    In an effort to keep everyone's feedback about issues such as lag, crashing and performance issues more organized, we created two dedicated threads, which you can find at the links below.

    - iOS Lag and Performance Issues Thread
    - Android Lag and Performance Issues Thread

    If you haven't already, please take a moment to contribute to whichever of those discussions is relevant to you by providing the details outlined in our Bug Report Template. The details you provide are instrumental in allowing us to continue our investigation into issues such as lag, so we really do appreciate it when players take the time to provide us with this information.

    Thank you very much in advance for your help and patience as we work to address your concerns as quickly as possible!
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