Hey DRSHAH, I'm sorry to hear that a Crystal you purchased is not showing up in your Inventory.
Please perform a force-restart of the app and check for it once more. If it's still missing, I recommend reaching out to our Support Team for further assistance. You can contact them by clicking HERE.
Alternatively, if you would prefer to contact our Support Team from within the game, simply click on the gear shaped icon, located in the top left corner of the Home screen. From there, tap the button which says “Support”, then tap the button that says “Need more help? Contact us”.
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Please perform a force-restart of the app and check for it once more. If it's still missing, I recommend reaching out to our Support Team for further assistance. You can contact them by clicking HERE.
Alternatively, if you would prefer to contact our Support Team from within the game, simply click on the gear shaped icon, located in the top left corner of the Home screen. From there, tap the button which says “Support”, then tap the button that says “Need more help? Contact us”.