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Trial of Elementals Rewards Bug?

GurgismashGurgismash Posts: 50 ★
in Bugs and Known Issues
So I've done the trials of Elementals on Hard every day this week, everything was fine until day 4 or 5 when I started getting 250 PHC crystal shards instead of 100 4 star shards? o.0

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    Kabam LyraKabam Lyra Posts: 2,936 ★★★
    Hi,

    There is a rare chance each boss fight in the Trials to receive Premium Hero Crystal shards as a reward. There's more info about that in the announcement thread here. If you believe you didn't receive the correct rewards, please reach out to our support team for more assistance, as they'll be better able to investigate the issue for you. We cannot look at your account from the forums to verify what you got from the quest. You can reach them by going to the "Support" link after clicking the gear icon in game.
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    GurgismashGurgismash Posts: 50 ★
    Okay...thanks...

    Maybe I just didn't see the 4-star shards then...I'll be sure to look again next time...
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    GurgismashGurgismash Posts: 50 ★
    I think the problem was that when I see "rewards" I assume they are coming at the end of the quest and not lying on the path somewhere...since then I now understand that that is not the case.
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