Hacked Accounts

BigDog6219BigDog6219 Member Posts: 62 ★
in General Discussion
@Kabam Miike Please do not close right away, just looking for some REAL help and not an automated response. I tried logging in and received a ban message and I honestly do not know why. I don't grind the arena and I have all the receipts of recent purchases so the only thing I can think is that my account has been hacked. If you look at my roster and progress you'll see that everything I've done is 100% legit. I'm honestly asking because I've been playing this game everyday for almost 4 years without changing what I do and I'm just really confused. If you could answer or if you want my e-mail to help me with this I would greatly appreciate it. Like I said, I'm just looking for a human response, clarification, and help as I'm really confused.

Thank you for your time and understanding,

Bigdog6219

Comments

  • JustAnotherDudeJustAnotherDude Member Posts: 61 ★
    Have you sent a ticket through to kabam through their website? If not I would recommend doing so, so you are able to get their attention.
  • LeNoirFaineantLeNoirFaineant Member Posts: 8,675 ★★★★★
    edited April 2019
    Unfortunately the forum is not the place to discuss actions taken on individual accounts. No one knows where the place to do so is, but we know that it isn't the forum lol. This thread will be closed with a link for you to pursue which also will not get you an actual discussion with anyone. I hope it works out for you.
  • shadow_lurker22shadow_lurker22 Member Posts: 3,245 ★★★★★
    Closing in 3 2 1
  • Kabam MiikeKabam Miike Moderator Posts: 8,269
    Hey there, we cannot discuss the details of individual accounts here on the forums, including any actions that may have been taken against them. If you have questions about bans, you can find more information here.
This discussion has been closed.