Cannot log in...!

Dude_ZeroDude_Zero Member Posts: 80 ★
edited February 2021 in Bugs and Known Issues
iPhone 11 Pro Max
iOS 14.4
Game version 30.0.0
Summoner Sigil
Mint Mobile
Both cellular and WiFi
I haven’t been able to log in for over an hour. On the last title screen the no WiFi icon shows up after about a minute and won’t go away. I have 4 bars. I’ve restarted both my phone and the game but to no avail.
Screenshot is ↓


Comments

  • Kabam PorthosKabam Porthos Moderator Posts: 4,676
    Hey @Dude_Zero, I'm sorry to hear you're unable to access the game. If you haven't already, I recommend going through the troubleshooting steps below in an effort to resolve this issue.

    - iOS Troubleshooting

    Additionally, please take a moment to share your feedback in the dedicated thread below by providing the details outlined in our Bug Report Template.

    - iOS Lag and Performance Issues Thread

    The feedback we receive there is instrumental in allowing us to make future improvements to the game. While it's not possible for us to acknowledge or thank each player individually for their feedback, we really do appreciate every report we receive.
This discussion has been closed.