Stuck on loading screen after quitting a fight

HfchangHfchang Member Posts: 186 ★
in Bugs and Known Issues
I actually noticed this in the Phantasmagoria update, but even on the newer update, when quitting a fight, the screen gets stuck on the loading screen with the wheel spinning perpetually. You then have to manually quit the app and restart. I assume this has been shared before.

iPhone 6s
iOS app version 24.1

Comments

  • Kabam PorthosKabam Porthos Moderator Posts: 4,676
    Hey Hfchang, I'm sorry to hear you experienced this issue.

    We're always working to make improvements to the game, and part of that process includes reviewing any feedback we receive and investigating any reported issues. To help us keep everyone's feedback about loading issues more organized, we created dedicated threads for Android and iOS users. The relevant one for iOS users can be found at the link below.

    - iOS Lag and Performance Issues Thread

    If you haven't already, please take a moment to contribute to that discussion by providing the information outlined in our Bug Report Template.

    Thank you very much in advance for your help!
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