Game keeps crashing

InfiniteAbe17InfiniteAbe17 Member Posts: 165 ★
in Bugs and Known Issues
I have an iphone 6s and the game keeps randomly crashing. It hadn't happened before the update ever but now after the update it kicks me out of the app every hour or so randomly. Don't have video proof yet cause obviously its random but does anyone else have this issue currently?

Comments

  • YorkshireLadYorkshireLad Member Posts: 19 ★
    Keeps happening to me too, as usual when they update we get bugs
  • UnknownUnknown
    This content has been removed.
  • RakeYoungRakeYoung Member Posts: 474 ★★★
    same happened to me since the game update, playing normally when the game just randomly crashes.

    iPhone XR iOS 14

  • quy_beuquy_beu Member Posts: 47 ★
    mee too, it've happened twice since earlier today, all in arena (about 1hour, randomly)
    iphone 6s ios12.3.1
    newest game version
    play on wifi
  • 18sae5618sae56 Member Posts: 138 ★
    It's been happening on my iPad. Luckily it hasn't happened in war or aq yet.
  • Ronnyman889Ronnyman889 Member Posts: 180 ★
    iPad heats up rather quickly again and lagging in different ways. During a fight it could change from quick to slow and stranger speeds up during the fight. If the match is paused and continued the speed changes as if tries to catch up. Inputs delayed or not registered,.

    Every month when you are pushing a new version this starts all over and this month’s release are nothing but the usual
  • Crys23Crys23 Member Posts: 832 ★★★★
    Same for me, 5 crashes today, more than in the last 5 years. Happened each time about 1h into arena grind and then also about 1h into EQ clear.
    iPhone 7, ios 12.4.1
  • Tru100Tru100 Member Posts: 260 ★★
    Same, iPad
  • Kabam PorthosKabam Porthos Moderator Posts: 4,676
    Hey guys, I'm sorry to hear you're experiencing this issue. If you haven't already, I recommend trying the troubleshooting steps below in an effort to resolve it.

    - Android Troubleshooting
    - iOS Troubleshooting

    Additionally, please take a moment to share the requested information in the lag and performance issues thread for either iOS or Android, depending on what kind of device you have. Thanks!
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